@Liz, @Amanda, please forward my request to the appropriate party. To the other commentors, I don't know what Hughesnet provides you all to add such pointless noise in an attempt to spin the focus of a thread, but its mildly annoying, and in this case they are rather uninformed responses. Or if I give you the benefit of the doubt, and your statements indicate a deeper knowledge that you have, that the modem itself is running on Linux, then that is of great interest as well. But in attempt to help you understand. Your quotes of "software used in the modem" and "modem firmware" is misleading - No, it is not the modem software/firmware in question, but rather the software used in the router, which is distinct and separate. The HT2000w has two pcb boards - one for the modem, one for the router. The router comes from Arcadyan, as can be found in the eff-cee-cee filing for the wireless router. As should be obvious, requesting access to the source code does not construe an intent to modify the unit. And no, there are no special exceptions that allow a company to distribute Linux without providing access to the source code; Linux has no dual licensing. So as much as you all want to step up and somehow, in your perception, "protect" Hughesnet for whatever misguided reasons, in this case your statements add no value to this thread.
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