About Ronrlb53

The adjustments that engineering made have apparently made a very positive change in sending and receiving pictures/videos on our iPhones. Pictures are now being sent much faster. The picture usually is received at the same time or shortly after the text part of the message. Most short videos also seem faster. It usually takes only a few minutes to send and receive a short video, however one 13 mb video which was sent at 9:00pm last night was very slow. It was sent in just a couple minutes but receiving this video was slow. The text part of message was received almost immediately but the video wasn’t downloaded by the time I went to bed at 10:30 pm. It was there in the morning. Time of day does seem to have an effect on the download/upload time. Overall I am very pleased with the improvement seen. I will keep monitoring to see if the improvement continues. Thank you for you help with this matter. ... View more

Thanks for your response to my concerns. I did try sending different size pictures and short videos at different times. It should be noted that the sending and receiving of pictures and videos is very inconsistent. I sent some 3 mb pictures which actually sent at about 128 kB due to low image setting being on. It took anywhere from immediately sending to 15 min to send. One 7 second video clip timed out and wouldn’t send at all. The possibly bigger problem is the receiving of pictures and short videos. The text part of the message comes through almost immediately but the attached pictures take a lot of time. A 2.6 mb picture was sent on low image mode. Size actually received was 115 kB. It took over an hour for this picture to download. As I’m writing this I’m trying to download an 800 kB video that was received about an hour ago. Thanks for any help resolving this problem. ... View more

Also, as noted in other threads, I have no problems sending or receiving videos or pictures when I am in cell service or on another network when not at home. I have an iPhone 6s with iOS 13.4. My wife has same phone and same issues. ... View more

No, low quality image mode doesn’t seem to make a difference. I’ve tried all the things listed in the earlier threads but to no avail. The image or video will partially download and then seems to stop and either never downloads or takes hours and hours to eventually download. I’ve checked download and upload speed and it seems ok. ... View more