I have been dealing with this problem since my installation back in April. I have had enough! Last night I called and asked for my equipment to be pulled out of here, but was talked into one more chance for engineering to attempt a fix. For instance, I just ran a series of 5 tests (25M down/4M up} and got results ranging from 13.9 to 22.4M down and 1.6 to 2.1M up. Why such a large variance over a 25 minute time frame? Last night I was running in the 1 to 3M down range. Same weather conditions; no other variables that I can see. What GabeU is suggesting regarding only one device being connected, and for that one device to be connected via Ethernet cable is not a "real world" condition for me, nor would it be practical in my case. I don't recall these parameters being specified in the sales pitches in order to get me to sign up. No offense meant Gabe.
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