About blackdagger

blackdagger · ‎07-05-2018

Thanks @Liz, will be waiting for the reply.

blackdagger · ‎07-02-2018

thank for your reply. The salesman literally said "the internet would be great for gaming". I feel that he scammed us by telling us that only xbox live wouldn't work, can you try to see if our sales call is still able to be reviewed. thank you.

blackdagger · ‎06-29-2018

Thanks for your reply. As for the "xbox live", we were told that it, in particular, wouldn't work and not gamming in general. The sales representative did tell us about the data cap but said it would be "at least 3 mbs after data was used up". I believe the sales agent didn't explain that there was a ping issue, I even recall him saying "the service will be great for streaming, GAMING, and web surfing". When he said, "xbox live wouldn't work" he portrayed it as an isolated issue. I hope HughesNet can see the misinformation and understand that if we decide to cancel the "ETF" should rightfully be waived based on the false sale claims.

blackdagger · ‎06-29-2018

When we called and signed up for hughsnet (about 10 months ago), we were told by the salesman that our speeds (even without data) should be 3 mbs or higher. On top of that he never told us of the horrible ping, he mentioned that xbox live wouldn't work but didn't inform us that was because of high ping. I believe our contract isn't valid and that if the sales call can be reviewed that it would show that we were misinformed.

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Date Last Visited	‎08-10-2018 01:06 AM

About blackdagger

Re: False sales claim

Re: False sales claim

Re: False sales claim

False sales claim