I would like to have my service cancelled with you all and my ETF waived. I have been calling and contacting you guys so much and I'm tired and angry. You all took $383.95 out of my account that you say was by "mistake" then when I called you guys about it..I only got back $320. I want ALL of my money back but every time I call a representive always says that they are unable to credit my account and offered me a 15$ credit towards my bill. No! I want my money back....How are you all unable to give your customers back their money that you took out mistakenly! Your service is useless and I have the acount on suspension which is still being charged a monthly fee! I don't even know what the fee is for because one of your representatives said that when my account goes under suspension then I pay nothing for 6 months. I DO NOT want to do business with you all anymore and I would not recommend anyone purchase your services!
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