I personally and my Wife just surf the web looking for deals or info on things we need or are doing repairs and so on house, cars but mostly shopping for things we can not get in town! we do do alot of downloads but i set them up to download on the free zone and we have always limited to to a 3 hour max time limit we pay for that service so we try to get the most of it but we have never ever used hughesnet total fre zone time just three hours of it mostly every night but not all the time what are kids do??? GOD know what facebook pic of are grandkids that is what put my wife over the top with hughesnet when she can not get the pics off that facebook thing "no i am not a facebook person" then we have that **bleep** across the street that some how allways get are wifi password i do not know how he does it but he jet on them dam porn sites! we have talked to him about it over and over and all we get is F you so i am always changing are wifi passwords now he is gone and the new people but same family is mad at us for not sharing??? so they had to get your service and are mad at us for having to do that so from my point of view 10 or 20 or to 50gb at 25mb per second then cut back to 1mb per second or less i think hughes net can do better!!! even if like posted above do a poll tell your customers what your system can do what your customer base is and if you can do this or that or what ever you can do **bleep** 2mb per second is better then less then 1 mb per second but put it out to your customers email it to them or what ever have them fill out a wish list from what you at hughesnet put together and see what happens it does not hurt to ask does it?? i think all of your customers know what satellite isp is well most of us i think hughesnet will find that allmost all of us would go with a plan something like the above and if you delivered on that you would not have mad customers like my wife asked me one time when she read you FAP she said do you know what FAP really means FOR ARE PROFFIT that is where hughesnet losses in the end no customers no proffit not trying to make you all mad at me to keep peace in my house and have internet and against better judgment i upgraded to your gen 5 service and bought the satellite system and now am stuck on a two year contract and do not give me that hoola that i can leave anytime and if we did leave we have to pay $$$$ to get out of the contract still i think hughes net can do better ask your customers i think if you put it out ther what you can really offer at a sustaine speed i think your customer might surprize you!!! Bill
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