Hughesnet Community
ctusar

About ctusar

New Poster
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Contact Me
Online Status
Offline
Date Last Visited
‎09-26-2018 07:10 PM

Re: No service since 2018.09.21 - 12.7.1 status

by in Tech Support
‎09-25-2018 09:55 PM
‎09-25-2018 09:55 PM
Hi Brooke,   Rx Signal Strength is currently 44, which is about typical from what I've seen.  Highest tends to be low 50s, down to 30-ish when weather gets bad...   SBC State Code is 0.0.0.   Thanks, -Cory ... View more

No service since 2018.09.21 - 12.7.1 status

by in Tech Support
‎09-25-2018 09:08 PM
‎09-25-2018 09:08 PM
Modem has shown a persistent System State code of 12.7.1 since this past Friday.  Have reset (hard power-cycle and soft-reset) modem several times, with same results each time.   Satellite / Gateway information is as follows: Satellite Name EchoStar-19-NAD Gateway ID 11 Beam ID 52 Outroute ID 1 Association status is as follows: Association State Associating... IPGW ID J2NLV052HNSIGW0205 Walled Garden No Association Time n/a CMM Timeouts 0 Keep Alive Timeouts 0 Association State Code 21.1.5 FAP State Code 24.1.2 ROHC Profile NONE Any thoughts before I get on the phone to customer service tomorrow morning?  Thanks! ... View more