I’ve had a terrible time thus far, on the whole, with Hughes Net, from the misleading sales call, frustrating slow service, and unsupportive support calls. My post here regards my bill as in line with posting guidelines. I started with a 30 gig plan (being assured that my family of four who always streams on Netflix or prime, 3 cell phones, and one work computer would have plenty data to spare) then upgraded to the highest of 50 two months ago. The charge was for a $129.99 plan, but now my bill is $146. There is no breakdown. I’m assuming it’s the express repair service as another hidden charge, which is both misleading and irrelevant. I bought my equipment outright, so that’s not a factor. Upgrading to 50 was my last effort as my bill exceeded $400 at one point! This was due to the “token” scheme. Once we were being throttled or slowed after yet again 2-3 days into a new cycle, purchasing tokens seemed the next logical step. It is not logical to pay for $400 for internet! Nor $146 when surfing or streaming only to have it stop every 20 seconds. We now have to turn all devices off to watch a movie or show, only to have it stop repeatedly. I also cannot work from home due to slow service.
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