I signed in with Hughesnet to provide high speed internet and 2 phone lines since I needed to switch from AT&T due to slow internet service at my location and transfer service for 2 phone lines. Hughesnet sales rep deceived me by saying that yes we do provide high speed internet 25 MB/s and your 2 phone lines, but after installation they told me you only can transfer one phone line, in addition their internet was very slow and I could not access my security Cameras or run my ATM machines, I called tech support several times then they sent a technician who informed me that satellite internet will have outages and it will be slow and nothing they can do to fix it. Then after one week of installation, my business started to be interrupted by this company unreliable service, they charged my account 2 times, I called them and requested that I need to cancel because their service is not working for me and they could not provide me with high speed internet nor 2 phone lines, then they said that they will charge me $812 for termination fee. I can not believe that they wanted me to keep a service that did not work for me and also could not transfer 2 of my phone lines when I initially called the company to provide these services. I believe that I was lied to, deceived and got misled they wasted my time and money. I cancelled my account but they still threatening me with their termination fee of $812.00 its outrageous, I did not cancel quick for nothing but because they can not provide me with the service we agreed upon.
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