About 2unhappy2

2unhappy2 · ‎10-01-2019

Thanks for your reply. Service tech was just here, but we were surprised that he came as we were not called ahead. I was gone this morning and had not read your reply before I left. He did adjust the antenna and said it should help our internet service and our phone. I am really hoping that this will help our problems and bring us better service. I will let you know if this helps.

2unhappy2 · ‎09-29-2019

I know that I called about the problem with the phone at least 3 times early on and then I just had to live with it. They said they saw the delay time was greater and tried to shorten it but it still was a problem. As for the phone calls that people could not hear me answer, I did not call and complain about and I should have. It was so hard to visit with anyone on the phone with the delay that I just quit calling anyone unless it was important. I will be calling again this next week and have my husband here to verity the cancellation. Just so unhappy about this whole situation and wished I was told about these issues with the phone when I purchased it. Buyer beware of the information that you were not told about.

2unhappy2 · ‎09-27-2019

I have just spent a great deal of time trying to cancel my phone service and see if that amount could be applied to the internet as I have had to pay way more then my contract for internet service. I was told that the voice is a separate contract and that I would still have to pay $100 termination fee. Why is the billing in one bill taken off my credit card if it is two separate contracts? We had terrible service with the phone and had to go to a cell phone after a year of trying to live with the disconnected calls, delayed calls and not hearing me answer on the other end. I would think that if I was still wanting to keep the internet that keeps loading all the time and extend the service of that I should not have to pay a termination fee. After all that time then they told me I had to have my husband do the canceling as he was the name on the account. This just plain sucks.

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Date Last Visited	‎09-18-2020 02:04 PM

About 2unhappy2

Re: Cancel phone

Re: Cancel phone

Cancel phone