About andy.donna

i have been a hughes net customer for about 10 days now . my speeds have benn up and down i have good speeds from about 8am central time zone until 5 pm central time zone after 5 pm til about 11:30 pm my speed drops to about 1 mbps or less on most days i can't even stream a movie off netflix with it buffering all the time and on some day in the evening hrs i may get like 11mps or higher for about an hour or so ... i have contacted tech support many times and still have problems ..i told the sale person that i had up to 3 tv's and 2 ipads on the network wireleely most the evenging hrs she had suggested the 10 gig plan at first the after i told her about the devices she said i would need the 50/50 plan to stream movies on tv and use my ipads i asked if sat internet would support my devices without buffering she said it would it showed 15 mbps download and 2 upload in my area in texas she told me that if tech hook up my service and i didnt get at lease 10-13 mbps i could tell him i didnt want it well his test showed 20-25 mbps on 5 test that was at about 3;30 pm everything was good until about 5;30 when my speeds dropped below 1 mbps ok my question is if and when gen 5 comes online will yall switch me over to it automitically or do i have to ask for it ...... thank you i'm long winded ... View more