I have called not once, not twice, but three times and spoke with a rep of HughesNet each time to try to change my number. Each time they have told me that it has been succefully changed. Now I’m told that the tech has tried to get in touch with me to replace my equipment, but said it was the wrong number. As a result, the faulty equipment has caused a lot of data to be used apparently because 41% of my data was used within one day and like 10-15% of the data in the free zone was gone as well. I wouldn’t have wondered where SOME of the data went if I were home that evening or that night but I wasn’t. Everyone in the house was gone and the only thing that was connected to the internet was my tv with an Ethernet cable. What gives?! Now we are sitting here with NONE of our data plan 3 days into it. Soooo frustrating.
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