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C-Walker
Freshman
Joined 7 years ago
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Change my phone number plz!!!!
I have called not once, not twice, but three times and spoke with a rep of HughesNet each time to try to change my number. Each time they have told me that it has been succefully changed. Now I’m told that the tech has tried to get in touch with me to replace my equipment, but said it was the wrong number. As a result, the faulty equipment has caused a lot of data to be used apparently because 41% of my data was used within one day and like 10-15% of the data in the free zone was gone as well. I wouldn’t have wondered where SOME of the data went if I were home that evening or that night but I wasn’t. Everyone in the house was gone and the only thing that was connected to the internet was my tv with an Ethernet cable. What gives?! Now we are sitting here with NONE of our data plan 3 days into it. Soooo frustrating.7.6KViews0likes9CommentsWiFi booster
My family and I had went through our monthly plan so fast it seems over the few months we have had HughesNet. A very nice and seemingly knowledgeable representative has informed me that there has been equipment issues connect with the lose of our data. She was generous enough to help with this situation so.....Thanks a bunch for that! Now I’m looking at the WiFi boosters that HughesNet is offering. Should I purchase a booster for my home for when we do go over our monthly plan? Will this help with signal enough to where it will go faster than a tortoise? Or would I just be wasting my money? Some help plz and thanks.10KViews0likes3CommentsBilling question
Yesterday I exchanged emails with a representative over some problems I have been having. They helped me out by sending a technician out and giving me $30 off of my bill for 6 months. My bill is due but the discount isn’t there. Also my 10Gs of data wasn’t applied to my account the last time I checked. Plz could someone help me out?1.5KViews0likes1Comment