Yes they claim they just s Order the service any complaints should be taken up with hughes. That dish cannot cancel or make any changes to the order. I was promised a lexus was given a yugo and now they want paid to take the yugo back. This is not right Dish is an authorised dealer of hughes they should not be able to lie dor installation and hughes holds me to a 400 termination fee when i called 20mins after it was installed. Its just not right.
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Signed up with hughes thru dish an authorised dealer . Was told hughes was completely unlimited that the only drawback was a lagtime in gaming. But the rest could be used at will snd could watch as much netflix as i wanted. Signed up at dish, hughes came and installed then said after 10 gb were up could not watch videos. So service would do be absolutely no good called 2 days later to cancel and return installer said I had 30 days to try it out. Guy in Brownsville tx accounting said their would be a 400 dollar termination fee. Even though I was lied to by their dealers. Best he could do was a 30gb plan at a discounted rate tor 12 months. How is this legal the dealers lie to get service installed then yse a 400 dollar termination fee so you cant cancel. Will definitely spread the word about how shady this company is. I took the 30gb deal because this was the only option I felt I had. Cannot pay 400 for a 2day service i was scammed into. If I had my choice I do not want this service and its not right to Shanghai people like this
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