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kmizell

About kmizell

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Date Last Visited
‎01-22-2019 12:02 PM

Re: RTMP protocol error

by in Tech Support
‎01-17-2019 07:39 AM
‎01-17-2019 07:39 AM
Thank you so much for your suggestions.  This is so frustrating.  HughesNet tech support suggested I move to a business plan.  I had HughesNet installed just for working with VipKid. ... View more

RTMP protocol error

by in Tech Support
‎01-16-2019 07:54 AM
‎01-16-2019 07:54 AM
I am trying to connect to a VIPKid online classroom with real-time video communication.  I continue to get an error that says "RTMP protocol" has been disabled.  It only happens when I try to sign on using HughesNet.  Another user posted the same problem, but i don't see if the they found the solution.  Is there a way to change a setting in our HughesNet Gen 5 system to correct this?  Is there a software program I can download?      ... View more
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