I’ve been without WiFi for several days. Was told the Gateway address was currently experiencing bad weather. I have no clue what the gateway address is because i could barely understand the tech. It sure wasn’t my address because my weather was fine at the time. Plus, it’s been out for 4-5 days....maybe longer. So 5 days worth of bad weather affects service?!? We never connect to the WiFi because it’s pain stakingly slow. We just use unlimited Verizon data now because we can’t rely on HughesNet. Anyways, the tech told me that my service would be back up once the weather cleared up. Then I got an email the next day asking to take a survey regarding the resolution of my issue. It was never resolved!! I either need my service back up or I need my contract cancelled.
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