I've worked from home for 5 years now. For the last 2, I've used Hughesnet, because my Verizon DSL tops out at 1.5mb/s, and it's hard to remote work off that. However, for the last 2 weeks, I've been entirely unable to connect to Google drive, WeTransfer, Youtube (for work uploads, and social media monitoring), my company's main (Shopify hosted) site and back end, and various other places. THIS IS NOT A SPEED ISSUE - my testmy.net speeds are reliably over 10 mb/s. Nor is this an issue with the hosts, because the moment I connect to my Verizon DSL, I can open everything, albeit at crappy DSL speeds. I also highly doubt this is due to traffic, or prioritization due to COVID-19, because I can connect and download to Steam's game services and download at 2-3 mb/s (although I did try Xbox Live, and couldn't even connect via Hughes.net) I realize these are trying times for everyone. But the errors here make no sense. Blaze through game downloads, but can't transfer a file. Watch the news videos, and COVID-19 press conferences, but can't connect to sites like shopify or youtube? I'm one of the lucky few in my family to still be working 40 hours a week, but for the last 2 weeks, I've had to rely more and more on the crappy DSL backup and sitting in parking lots riding wifi to actually work. Fix it, or waive the fee and pick up your equipment.
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