I thoroughly agree. Rep couldn't/wouldn't provide copies of paperwork until AFTER I signed. Misrepresented, gave 800 # that was disconnected. Equipment I bought is suspected used equipment. Died after about two months. DEAD. Drove 75 miles to their office. Got on phone with service, was told to go home and call (new number) as needed to be at install site to evaluate. Did, and repeated FAIL, FAIL (over 100 times) with tech online. They were going to send a tech out ON MY DIME, but relented. Would have tech call for appointment. Never happened. Local office where we first contacted closed up. In the wind! Hughes continued to bill for $59.99/month. After 4 months, had credit card deny charges. Whoa, a letter from HUGHES says they will charge for early termination. VERY insulting conversation with HUGHES (talked over us, refused to listen, etc.) for 50 minutes (on hold a lot) said they would cancel, but charge us early termination fee. Told them no, since they defaulted. He wouldn't listen. We'll see them in court or whatever is needed. AGREE... DO NOT use HUGHES.net.....
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