@Bms00433,
It appears our engineering team recently deployed a solution that has now eliminated this issue. I ran a remote speed test to confirm if this is the case and you are now receiving speeds within the correct threshold. Since it has been a while since we last heard from you, this thread will be closed. Please create a new one if you still have any concerns or questions. Thank you again for your patience while dealing with this issue.
-Damian
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