I spoke with someone [ not on this contenent ] the other day about slow Gen 5 speeds. They were obviously reading from a question and answer list. After I had answered all of their redundant questions, I was told that I had to run a speed test on Myspeedtest.com. Why??????? I had already run many speed tests on the myhughes.net website. These tests have confirmed what everyone already knows ! It is almost impossible to stream Netflix or any type of a movie app, in the evening hours without buffering. Even in the morning hours you can perform a speed test and get 20mbps one minute, and .08 mbps 5 minutes later. The women said that a Rep. would be contacting me. Fat chance of that happening. This is the same run around that we got with Gen 4, and the reason that we upgraded to Gen 5. There is nothing wrong with our dish alignment, router,modem,settings,wiring, firestick, or anything else on our side of the system !!! Hughesnet claims of faster speed and reliability for Gen 5 are simply not true. No Rep will be calling me.
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