I never endured this fee, while patronizing Comcast & Verizon Fios over 20 years. Im a 50% Service connected Disabled veteran, on a fixed income. Ive paid my bills 36 years straight on time. I also asked the initial rep to remove me off auto pay, simultaneously as i inquired about a separate $5.?? Debit transaction after installation. Verizon , comcast omits this type predatory, borderline extortion, strong arm fee. The option for enrolling auto pay, should be verbatim a "Fee (Free) Customer Option. Hughes net is less competitive with this $5.00 fee. Im a Blue collar citizen on STRICT FIXED BUDGETED MONTHLY INCOME. IF THE GAS BILL IS HIGH IN EXTREME WINTER, i use a emergency credit/debit card, i always pay my bills in full for 36 yrs straight, on time, now a Major cable co. Wants to penalize me financially, if i opt out of auto pay? I would like Hughes Net to disclose the percentage of users enrolled/to those whom opt out. I find this truly Customer unfriendly. ****Feedback from users/staff are welcomed. Notes: i will contact Hughes Net Corporate office to pursue adjusting this fee. How about this co. Offer 5% or as Home depot does 10% veteran discount? I know and interact with Veterans Worldwide, the discount as oppose to unenrolled auto pay fee, could actually, triple new customers. Basic economics, offer discount draw tons of new customers omit auto pay punishment fee for those whom opt out.
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