It would be nice if Hughesnet would maintain an SMS list and send me a notification when an outage happens that affects me. Not knowing what was going on and unable to get on the internet at all, I was completely in the dark. I tried calling but they had their ACD set to hang up on any call after 5 minutes (I know that drill from my airline days). After about 4 attempts over 2 hours, I finally gave up and figured out for myself that they had an outage. (I would have gotten to the internet via my phone but I get no bars where I live). If Hughenet is reading this, please text me next time! (I do get texts from my 0-1 AT&T bars occasionally)
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