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DannyTitanium · ‎09-23-2019

Thanks for the reply. The tech I worked with before mentioned he could see the data that different devices were using and indeed they were extremely low, just that they were still getting an equal share of the potential data I guess? I still don't really understand that. I wanted to use the Edge router for NAT and DHCP functionality and just use the HT2000 as a modem essentially. That's how our previous provider had it set up and it worked really well. I found that I can disable NAT for the HT2000 but couldn't find where I could disable DHCP. We ran several speed tests over the phone and generally it seemed it was fine. A couple had very low upload but it's overcast today so we were going to test that again on a sunny day. Thanks.

DannyTitanium · ‎09-23-2019

So we recently (around 2 weeks ago) swapped to Hughes Net. Since doing so we are running into a couple weird issues. Not sure if they are related to one another or not. The first is that imessage photos/videos will absolutely not load on the hughesnet wifi. Works great on LTE and before Hughes but nothing now. The second is that periodically the internet will just not function at all. Webpages will time out, things like Discord or other apps will disconnect, everything basically screeches to a hault. I can log into the HT2000 device just fine at these times and everything says it's great. Green boxes for everything, tests all run well etc. I called support and spoke for nearly an hour with a tech trying to troubleshoot this issue. He ended up saying it was due to too many devices being connected to the LAN here. We do have a lot of devices connected, but most of them are things like roku boxes and video game consoles that rarely use the internet. We are not coming anywhere close to the data cap so I know nothing is pounding away at the internet. He said something about 8 devices being the limit, which seems absurdly low in 2019. He mentioned the HT2000 modem/router evenly distributes data for all connected devices regardless of how much they use? This seems silly since 80% of our connected devices rarely if ever use the internet. So I was going to plug my Ubiquity Edge Router back in and just turn the HT2000 to bridge mode but apparently that isn't an option on this devices so i'm out of luck on that. So would more than 8 devices being connected cause the issues we are having? And if so, what can I do about it? Thanks for any help.

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Date Last Visited	‎09-23-2019 08:46 PM

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Re: Strange Internet Issues

Strange Internet Issues