Case number: 57531800. 3-12-17, 1030 (Winfrey said to start a new case when speeds dipped in to kbps.) Last two weeks a.m. is good/great with speeds up to 21 mbps download. Afternoon, usually after 3 p.m. CST is 1 or 2 mbps download, dipping to kbps into the evening, usually shut down around 8 pm CST. Tested with and without router in line, Rebooted Modem & Router, Tech rebooted modem and system refresh. Please call me Winfrey. I've been patient as you requested. Sunday, 10:40, all in kilobytes Download: (via testmy.net) 390 kbps 635 kbps 415 kbps 364 kbps 810 kbps 600 kbps 1057 After reboots on modem, router, and computer: 464kbps 579kbps, tech said he’s getting 9mbps (don’t understand this) 249 kbps 521 kbps Upload: 1 mbps 1.1 mbps 1057 After reboots on modem, router, and computer: 1 mbps He said equipment checks out. Service call needed? New equipment needed?. Radio and Modem replaced in February.
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