About Rob74

Rob74 · ‎12-16-2019

I did call Hughesnet. They were supposed to get back to me and didn't. I researched the company myself and they are legit. Somebody "made a mistake" in the paperwork and now I'm paying for it. That's not right. Hughesnet isn't making it right (in my opinion). If I'm told that I'm not going to be on a two year contract, that's what I expect. I shouldn't have to talk to customer service for an hour and a half and only come out with a one year contract.

Rob74 · ‎12-16-2019

I had a representative come to my door and talk to my wife and I about the dish being replaced. We were on a month to month status with Hughesnet and didn't want to be in another contract and we told him that, several times. He reassured us that we were not going to be on a contract. Hughesnet was just replacing the dish with a better one. That was a week and a half ago. Last Friday they came and replaced the dish as well as the modem and the phone box and I was told to call Hughesnet on Monday (today) to get our old phone number back because they had to put a new, temporary one in. I called today (Monday) and was told we are in a new two year contract. What!?!?!?!? I was on the phone for an hour and a half trying to explain to Hughesnet that when they installed the new dish, I was told we were not going to be on a contract. He said the best he could do was to give a a one year contract. Hughesnet is the worst internet company I have ever tried to work with. I don't recommend it to anyone. I called the guy that had come to our house and he said he will look into it. I will post later about what happens. Stay away from Hughesnet!!!!

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Date Last Visited	‎12-16-2019 04:56 PM

About Rob74

Re: Contract

Contract