ContributionsMost RecentMost LikesSolutionsRe: Modem not picking up signal Not a laptop. I have a dvd player that can be connected directly to modem. Modem not picking up signal Last Saturday our modem stopped picking up signal. It wont connect to wifi. It says the wifi is strong but when i go to connect says the wifi is unavailable. I live out in the country so our only way of calling out is through a call app off of wifi. I called Monday while at work to explain the situation and they sent a remote signal. I then unplugged the modem like directed and it didnt make a difference. Then I was told i could go to a website that doesnt need wifi to get a code. I went to website but wouldnt come up due to no wifi. So now im stuck without wifi and a way to call out even if we had an emergency. Would really appreciate a courtesy appointment to get the problem resolved right away if possible. Solved