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lcregger
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Joined 10 years ago
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Re: Connection drops intermittently
a) When utilizing a web browser, it seems that the intermittent disconnects are less frequent since adjustments were made last week. b) When using the phone, the intermittent disconnects happen irregardless of computer being on or off.....and happen irregardless of using a web browser or not, if the computer is on. c) Since the adjusments made last week, the intervals between the phone disconnects seem to be a minute or two further apart but I have not timed them. Once the phone disconnects, I can immediately hit re-dial and re-connect whereas before it could take up to a minute or two before I was able to re-connect. d) FYI - I do not use wireless and wired devices at the same time on this system. I hope this clarifies my statement. If not, let me know. Thanks8.3KViews0likes18CommentsRe: Connection drops intermittently
Liz, I can notice a bit of an improvement but there is still a problem with the connection being dropped momentarily. It is not very noticeable while on the internet, but it still drops phone calls after a few minutes. I can immediately re-connect on the phone call now, rather than having to wait 30-60 seconds. In other words, the disconnect timeframe is shorter. The VOIP has been very reliable until shortly after Thanksgiving which is when the dropped connections started, if that might help. Thanks again for the assistance.8.5KViews0likes21Comments