Plans
108 TopicsGen5 - Equipment Lease Vs. Buy considerations
Can anyone tell me where I can find more details on the costs & benefits of whether to opt for equipment leasing or equipment purchase? I tried to find information starting at the Get Started page (https://www.hughesnet.com/get-started) and I didn't meet with much success. I'm assuming the plan pricing information provided does not include equipment leasing costs. Or does it? What are your thoughts on the trade-offs of one option over the other? My predisposition is to purchase the equipment up-front as that generally means I'll pay less for the equipment in the long run. Does leasing afford the option of future (no-additional cost) equipment upgrades or any enhanced service for the hardware? At a minimum I'd at least like to know the total set of costs I'll be paying. Thanks.24KViews2likes8CommentsNeed 40 gig plan
13 days to go and already have depleted my data. Ugh. Had to do a clean install of Windows, download the updates, download software...argh! Really need a 40 gig plan. Wouldn't help this month, but for me, 30 is too little and 50 is too much (for the price certainly!) Wonder how things are going to change when the next sat goes up. Here's hoping Starlink and the LEOs come on line in a year...!20KViews0likes13Comments
Streaming question
I am just curious: I am thinking about cutting the cord on Dish Network in April. We upgraded to the 30 gig plan from the 20 gig on or around the 22nd and were now at 66%.. :( But, that was before I found a way to cut the consumption of data down. I have now set Netflix to use Low resolution, and the picture still looks fine, spotify on low data useage while on wifi, anything that I could change the quality on to use less data, thats what I did. So I want to know, since everything is on LOW data useage, will we still be able to watch streaming video when we run out of data or will it be like PLAY~~~~~~~BUFFER~~~~~~~~~~~~~~~~~~PLAY~~~~BUFFER? Thanks!19KViews0likes30Comments
no options greater then 50 gig plan????????????/
pretty much feed up with hughes net 50 gig plan is the max 3 yrs later no upgrades data plans all i can say it ok for what gen5 is. gen 6 better be able to compete with one web and starlink in 2021 n 2022 or i see Hughes net doa a slow fade =a slow death.......... supposedly star-link new internet plans going to have close too no data cap or No speed cap and speed close too 600mbs a second and more then one+ satellite in space with so all i can say Hughes gotta pick it up or be left be hind and loose customers,!!!! pressures is on Hughes to compete or get left behind/ I may pull the plug with Hughes wen my contract is up in December 2020 if there no new services available seriously considering one web or star link i know ill probably take some criticism from the snow flakes in Hughes net thats ok, just trying to make my voice be herd in a way. with out profanity and keep it professionl. trying to make sure thee technicians and engineers realize they should pick it up or get left behind we are probably less then 5 months out for competition to begins in the sat industry with star link and one web.18KViews2likes10Comments
worst company ever
worst experiance with internet with this company!!!!! I got a 20G plan for 70$ I was recomend it this plan because I used to watch netflix and so. What happend than those 20G longlast 1or 2 days then my internet get reduce in speed at level that I cant do anything trought, but they got TOKENS if you want that speed back I feel I been robery. I am still with tou guy because the contract but I am looking to cancel it. I beging a campain of tp inform as many people I can about your trashy service. I call the customer service call center to ask for help with my situation and you guys instructed me too turno off al my device that consume internet hahahahaha a no other solution was provide for me, what a joke. bades decision taken in my life chose Hughes NetSolved18KViews2likes1Comment
HughesNet FAQ
Have you seen our HughesNet FAQ? This covers many common topics such as speed, installation, ordering, Express Repair, and more! If you don't find the answer you're looking for in the FAQ, come back to the community and ask your fellow HughesNet subscribers! We have very knowledgeable and long time HughesNet subscribers who are willing to help.17KViews0likes0Comments
Plans are a joke - I have never experienced such a worthless product in my life
After the first month of service which seemed great because of the unlimited faster data (which I was completely unaware was happening), our family went through out 20 GB's in two days. I called Hughesnet and no one could tell me how we went through the data so fast and after an hour and 40 minutes on the phone I asked to speak to a supervisor. I was promised a call back from a supervisor and never received one. Now we started a new month and once again we are out of data in two days...and we did virtually nothing involving using data. This is the most ridiculous and deceiving offer I have ever seen, and the service is even worse! WE will be calling and cancelling. If you are considering this service - never do it.17KViews7likes25CommentsGen6 and the future
Wandering about Gen 6 and the future of hughes net in 2020 + since there is so many new competitors comming to market .. i wander havent herd any thing has any one herd on future services from Hughes or what ???????? i wander its been over 2 yrs i been on hughes wander ???????? what the next sat and tech for hughes will look like ??????????????????????15KViews0likes2Comments
Very unhappy customer
I have had this service for about 6months and every month I’m out of data around 6-10 days into the cycle. I was placed on a 30GB plan and all I do is stream and use the internet for my online program. I have never had this issue with other companies. HughesNet k my wants to take my money and has no regard for how I feel about paying $90/mo for service that I only can utilize for at max 10 days out of the month. I leave home at 6:30 am and return after 6:30 pm. I have two smartphones, a smart tv and two roku devices. Every time I call I’m on the phone e at minimum 2 hours with no resolve. HughesNet wants me to lay a cancellation fee when I was misled and placed on a 2 yr contract and a 30 GB plan that doesn’t fit the needs of my household. This is crap! I am super upset and vow to discredit this company if it’s the last thing I do. This is ridiculous to take my money every month, faithfully, and then not have a little common sense to at-least empathize with my dilemma. I have had my service cancelled and then been charged a cancellation fee of $400 and I’ve been hung up on. These customer service ppl are rude and just read their script. The language barrier is real and makes customers upset. I hate this service and plans. I won’t out but do not want to pay a cancellation fee. I don’t feel as if that’s fair to me. I need answers. I need help. Not too mention I have been told to turn the resolution down on my devices and to contact the manufacturer of my tv as if this is their fault. Now the system won’t let me post this....15KViews2likes8Comments100gig, but 30gig for streaming
Since streaming services eat up so much internet traffic, why not a plan that ups the amount of data we have so we can download updates and other apps that are usually one-time downloads, but limit the amount of data from streaming sites? So you get 100 gigs. But if you download more than..say...30 gigs from Netflix, any more data from Netflix gets throttled. More data available, but stops that bandwidth hogs.14KViews1like5Comments
