Voice phone number porting not working
Hi. Just signed up for the service including voice service. So far the internet service is working great, but when I signed up I requested to bring my current phone number with me so that I can cancel my existing phone service. I was assured that it would work, but of course it does not. According to Hughesnet customer service, I am trying to port a non-local number. This is not the case, my current number as well as my new number assigned by Hughesnet are both local numbers for my area. Not sure why they can't do this, but we run a business and keeping the same number is a must and a deal-breaker if we can't. Customer service by phone was not much help at all. Anyone have some ideas on this? Thank you...9.9KViews0likes6CommentsNumber released for porting
More than two years ago, I ported my landline over to HN and was generally happy with the service. That is until the last several months. I've been plagued by dropped calls. They seemed to fix the issue once by replacing the modem and telephone device. But they have returned. I've decided I'm going to have to go back to the LEC. I'll keep my HN internet since it works as expected. My question is this: How do I go about getting HN to release my number to be ported back to the LEC?1.7KViews0likes1Comment