Suggestion: System Status Page/Recordings
I think an improvement to this community would be a system status page (similar to what the Catalina-mongers do here), with information pertinent to the HughesNet service. Not sure if this is possible or what it would entail, but it'd be useful. Someone (sorry, forgot who it was ) mentioned that it'd be helpful to have recordings regarding the system status, for when people call the customer service line. Is that not done anymore? Waaay back in DirectWay times, there were recordings like that, and they were quite helpful. Something like "We're currently experiencing weather-related issues in your area" saved a lot of time when calling regarding wonky service.
