Bad service
We have been experiencing complete outages but they only lasted a few minutes. Now we have had our internet slowed down to almost completely unuseable rates. I spent time with tech support and all they were trained to do is sell me more data. If there is a hardware problem, why can’t they just admit it. This is causing me to consider Starlink who is having rave reviews. I have been a long time customer so it is sad that loyalty means nothing in todays world.