Forum Discussion

shadowwalker.20's avatar
shadowwalker.20
Sophomore
3 years ago

Account Charges new bill shows I did not pay last month

I mailed out last month's bill on 4/30/2022 with a check. Due date was 5/21/2022.Today I got new bill and it shows I did not pay and is showing double. I have never missed a bill since i have had int...
Damian.Liz.Remy
  • Liz's avatar
    Liz
    3 years ago

    Correct, just pay the $90.92 by 6/20 and you're good. The $181.84 is there because your payment for that billing cycle (check 2548) wasn't processed until later. The current amount due is now $90.92 instead of $181.84 because the check was processed.

     

    -Liz

shadowwalker.20's avatar
shadowwalker.20
Sophomore

Liz, OK If you check bill summary, It shows bill due 6/20/2022 -$90.92. Keep going down  shows 4/21/2022-5/21/20222. $90.92 past due and the total due is $181.84 as our bill in mail states. So should I just Pay the $90.92 by 6/20/2022 and all will be fine? Thank you Herbert

Liz's avatar
Liz
Moderator
3 years ago

Correct, just pay the $90.92 by 6/20 and you're good. The $181.84 is there because your payment for that billing cycle (check 2548) wasn't processed until later. The current amount due is now $90.92 instead of $181.84 because the check was processed.

 

-Liz