Forum Discussion

Ryan11433's avatar
Ryan11433
Junior
4 years ago

Account Update question

Note: They told me to question you as you are res department so you should know the answers? (see screenshot that I have provided.)

 

Again do I wait until after 01-28-2022 to upgrade to Business 100 plan with static IP option (one static IP) or upgrade now avoiding early termination fee?



Other question is do I lose the data token from upgrading? I cannot call the customer care to know the information is because I'm hard of hearing. Hopefully you guys can answer my questions. :smileyhappy:

  • Hi Ryan,

     

    Thanks for reaching out. Wait after 1/28 to be sure to avoid the ETF. Tokens lose value upon termination. Hope that clears things up!

     

    -Liz

  • Hi Ryan,

     

    Thanks for reaching out. Wait after 1/28 to be sure to avoid the ETF. Tokens lose value upon termination. Hope that clears things up!

     

    -Liz


    • Liz wrote:

      Hi Ryan,

       

      Thanks for reaching out. Wait after 1/28 to be sure to avoid the ETF. Tokens lose value upon termination. Hope that clears things up!

       

      -Liz



      Alright and can you provide me a chart of per month that the cost would be? when I decide to upgrade.

      • GabeU's avatar
        GabeU
        Distinguished Professor IV

        Courtesy of maratsade 

         

         

        It's $400 for the first 90 days after activation, then $15 less per month thereafter.