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Detra Fondren's avatar
Detra Fondren
10 years ago

After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?

I just purchased internet with hugged net due to moving into a place someone had an outlandish bill with century link(great service) they Have not came out and installed anything yet; what I'm asking is should I try to fond service somewhere else? Can I cancel the contract since ity hasn't started yet and get my money back?

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me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1739990369000","value":{"title":"Query Handler"},"localOverride":false},"User:user:15440":{"__typename":"User","id":"user:15440","uid":15440,"login":"Charleen Mason","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-10-12T03:00:00.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":null,"entityType":"USER","eventPath":"community:ssqng67387/user:15440"},"ModerationData:moderation_data:18548":{"__typename":"ModerationData","id":"moderation_data:18548","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18548":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:15440"},"id":"message:18548","revisionNum":1,"uid":18548,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18548"},"body":"I you have an alternative...RUN from Hughes.net!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"48","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-18T07:50:00.000-04:00","lastPublishTime":"2015-10-18T07:50:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7448},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18548","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"48","rawBody":"I you have an alternative...RUN from Hughes.net!","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18548_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:18549":{"__typename":"ModerationData","id":"moderation_data:18549","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18549":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:15440"},"id":"message:18549","revisionNum":1,"uid":18549,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18549"},"body":"You know...after hours and days of trying to get a simple message through or benefit from a sale, or pay a bill on time, and not being able to connect, it really starts to get to you.  I don't think you sounded hateful, just frustrated.  Which is why I am trying so desperately trying to find an alternative.  I've been with t his company since they were Direcway...however long that has been....too long...and I never go more than a month without some new thing mucking up.  Other people who have cable/etc/ can't believe I can't watch their 5 minute videos or stream or download pics, without the whole thing slamming shut on me.  Internet access should be available for everyone these days.  We have come to depend on it.  New regulations with the FCC may make this possible.  ","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-18T08:08:00.000-04:00","lastPublishTime":"2015-10-18T08:08:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7447},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18549","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"820","rawBody":"You know...after hours and days of trying to get a simple message through or benefit from a sale, or pay a bill on time, and not being able to connect, it really starts to get to you.  I don't think you sounded hateful, just frustrated.  Which is why I am trying so desperately trying to find an alternative.  I've been with t his company since they were Direcway...however long that has been....too long...and I never go more than a month without some new thing mucking up.  Other people who have cable/etc/ can't believe I can't watch their 5 minute videos or stream or download pics, without the whole thing slamming shut on me.  Internet access should be available for everyone these days.  We have come to depend on it.  New regulations with the FCC may make this possible.  ","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18549_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"Rank:rank:30":{"__typename":"Rank","id":"rank:30","position":4,"name":"Honorary 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After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18550"},"body":"Charleen,
I just posted to your original thread with someting that may help after seeing you are on a 7000","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"108","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-18T08:36:00.000-04:00","lastPublishTime":"2015-10-18T08:36:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7448},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18550","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"112","rawBody":"Charleen,
I just posted to your original thread with someting that may help after seeing you are on a 7000","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18550_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:27279":{"__typename":"User","id":"user:27279","uid":27279,"login":"Brandon Carter","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-10-21T03:00:00.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":null,"entityType":"USER","eventPath":"community:ssqng67387/user:27279"},"ModerationData:moderation_data:18551":{"__typename":"ModerationData","id":"moderation_data:18551","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18551":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:27279"},"id":"message:18551","revisionNum":1,"uid":18551,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18551"},"body":"What type of router do you use? Personally, if your sold a system and have a router on the approved list, and a quality install you'll have great service. One issue i see is if a customer doesn't know of their data caps, are gamers, or ones who have routers that may not be compatible. DLink routers share the same IP address as the Hughes modem which will cause connection issues, also I notice a lot of issues with cheap Belkin routers. I'd definitely recommend looking at the approved router list from Hughes and compare the size of your home to the type of router. If the install was done right, you're educated about what your data limits & know that streaming music, games, and tv/videos, & downloading/uploading huge files will eat through your band width very fast.. knowing this you should notice a difference.

If you switched form a cable provider and went with Hughes, but still have access to other high speed isp's, then cable may be the best option, but If you don't have those options knowing the everything stated above should help! Good luck","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-22T03:54:00.000-04:00","lastPublishTime":"2015-10-22T03:54:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7447},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18551","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"1082","rawBody":"What type of router do you use? Personally, if your sold a system and have a router on the approved list, and a quality install you'll have great service. One issue i see is if a customer doesn't know of their data caps, are gamers, or ones who have routers that may not be compatible. DLink routers share the same IP address as the Hughes modem which will cause connection issues, also I notice a lot of issues with cheap Belkin routers. I'd definitely recommend looking at the approved router list from Hughes and compare the size of your home to the type of router. If the install was done right, you're educated about what your data limits & know that streaming music, games, and tv/videos, & downloading/uploading huge files will eat through your band width very fast.. knowing this you should notice a difference.

If you switched form a cable provider and went with Hughes, but still have access to other high speed isp's, then cable may be the best option, but If you don't have those options knowing the everything stated above should help! Good luck","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18551_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"Rank:rank:16":{"__typename":"Rank","id":"rank:16","position":17,"name":"Advanced Tutor","color":"0096FA","icon":null,"rankStyle":"TEXT"},"User:user:12228":{"__typename":"User","id":"user:12228","uid":12228,"login":"El Dorado Netwo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-10-07T03:00:00.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0xMjIyOC0zNDdpRjVDMEE5MTUwNjdBQjI3QQ"},"rank":{"__ref":"Rank:rank:16"},"entityType":"USER","eventPath":"community:ssqng67387/user:12228"},"ModerationData:moderation_data:18552":{"__typename":"ModerationData","id":"moderation_data:18552","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18552":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:12228"},"id":"message:18552","revisionNum":1,"uid":18552,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18552"},"body":"Amen to all that.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"17","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-22T03:56:00.000-04:00","lastPublishTime":"2015-10-22T03:56:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7449},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18552","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"17","rawBody":"Amen to all that.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18552_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:18553":{"__typename":"ModerationData","id":"moderation_data:18553","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18553":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:27279"},"id":"message:18553","revisionNum":1,"uid":18553,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18553"},"body":"A lot of DSL only gets from .5mb-6mbs download & if the consumer isnt concerned with streaming & gaming, Hughes can be great for them. A lot of customers live in an area where they are limited to very slow DSL & Dialup, that's Hughesnets target market. some DSL & dial can run around $80-100 per month, & can be very limited to what customer can do \"e.g. Streaming, Downloads/Uploads, & slow browsing\" If he had these issues Insane would be keeping the DSL. Cable internet is always the first option but when you don't have access Hughes will work, if you know what you're limits are and don't use it like it has unlimited band width.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"211","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-22T04:10:00.000-04:00","lastPublishTime":"2015-10-22T04:10:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7447},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18553","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":true,"editFrozen":false,"body@stringLength":"658","rawBody":"A lot of DSL only gets from .5mb-6mbs download & if the consumer isnt concerned with streaming & gaming, Hughes can be great for them. A lot of customers live in an area where they are limited to very slow DSL & Dialup, that's Hughesnets target market. some DSL & dial can run around $80-100 per month, & can be very limited to what customer can do \"e.g. Streaming, Downloads/Uploads, & slow browsing\" If he had these issues Insane would be keeping the DSL. Cable internet is always the first option but when you don't have access Hughes will work, if you know what you're limits are and don't use it like it has unlimited band width.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18553_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:18555":{"__typename":"ModerationData","id":"moderation_data:18555","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18555":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:27279"},"id":"message:18555","revisionNum":1,"uid":18555,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18555"},"body":"Exactly. My thing was the man stated his opinion. Whether it made sense to you or anyone else was besides the point. & For you to correct him \"in a support site for customers\" not a bash the comment because you felt the need to explain that he has a coax line running from the dish to modem, & how insane you thought his comment was. Gamers, and hardcore streaming isn't ever recommend with satellite, good sales reps will explain data & this. If he shouldn't say someone is pyscho because their statements insane, then Should someone being condescending tell another what to do? Have a great night bud!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"207","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-22T05:42:00.000-04:00","lastPublishTime":"2015-10-22T05:42:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7447},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18555","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":true,"editFrozen":false,"body@stringLength":"617","rawBody":"Exactly. My thing was the man stated his opinion. Whether it made sense to you or anyone else was besides the point. & For you to correct him \"in a support site for customers\" not a bash the comment because you felt the need to explain that he has a coax line running from the dish to modem, & how insane you thought his comment was. Gamers, and hardcore streaming isn't ever recommend with satellite, good sales reps will explain data & this. If he shouldn't say someone is pyscho because their statements insane, then Should someone being condescending tell another what to do? Have a great night bud!","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18555_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:18557":{"__typename":"ModerationData","id":"moderation_data:18557","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18557":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:27279"},"id":"message:18557","revisionNum":1,"uid":18557,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18557"},"body":"Every persons allowed and, Apparently we have totally different interpretations of this.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"88","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-22T06:23:00.000-04:00","lastPublishTime":"2015-10-22T06:23:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7445},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18557","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":true,"editFrozen":false,"body@stringLength":"88","rawBody":"Every persons allowed and, Apparently we have totally different interpretations of this.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18557_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:23014":{"__typename":"User","id":"user:23014","uid":23014,"login":"Leigh Knight","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-07-12T03:00:00.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":null,"entityType":"USER","eventPath":"community:ssqng67387/user:23014"},"ModerationData:moderation_data:18558":{"__typename":"ModerationData","id":"moderation_data:18558","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18558":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:23014"},"id":"message:18558","revisionNum":1,"uid":18558,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18558"},"body":"If you have ANY other options available to you, I urge you to take them. I have not heard of any satisfied customers. I have no other options at the moment, but am still checking. I live in a very rural area, so a little internet is better than none at all. It costs a little more each month as my service gets worse. It will only work in the wee hours now. I won't turn it on for a week and when I do- no more bytes. I always know when 8 am rolls around, it stops working. I just sit and spin, get disgusted and unplug it. Good luck.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-22T16:46:00.000-04:00","lastPublishTime":"2015-10-22T16:46:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":7447},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18558","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":true,"editFrozen":false,"body@stringLength":"534","rawBody":"If you have ANY other options available to you, I urge you to take them. I have not heard of any satisfied customers. I have no other options at the moment, but am still checking. I live in a very rural area, so a little internet is better than none at all. It costs a little more each month as my service gets worse. It will only work in the wee hours now. I won't turn it on for a week and when I do- no more bytes. I always know when 8 am rolls around, it stops working. I just sit and spin, get disgusted and unplug it. Good luck.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18558_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"Rank:rank:11":{"__typename":"Rank","id":"rank:11","position":12,"name":"Assistant Professor","color":"0066FF","icon":null,"rankStyle":"TEXT"},"User:user:9074":{"__typename":"User","id":"user:9074","uid":9074,"login":"BirdDog","biography":"Air Force Vet, Air Traffic Control radio repair tech, Satellite Comm Superintendent, member Inspector General team for Strategic Air Command, ground crew member for USAF Thunderbirds. \r\n\r\nAfter leaving AIr Force worked in several different installation/repair of electronics positions. Including POS systems, ATMs, printers, computers, LAN systems, factory automated control systems, parking control systems, security control systems, and HVAC control systems.","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-12-03T03:00:00.000-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS05MDc0LTU4Mmk0M0FBQzgxRjcyQzJCMTdD"},"rank":{"__ref":"Rank:rank:11"},"entityType":"USER","eventPath":"community:ssqng67387/user:9074"},"ModerationData:moderation_data:18559":{"__typename":"ModerationData","id":"moderation_data:18559","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18559":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:9074"},"id":"message:18559","revisionNum":1,"uid":18559,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumTopicMessage:message:18516"},"conversation":{"__ref":"Conversation:conversation:18516"},"subject":"Re: After reading all the negative reviews and complaints should I stop my purchase of Hughes net service before they come out and install it?","moderationData":{"__ref":"ModerationData:moderation_data:18559"},"body":"
I have not heard of any satisfied customers.
Well, people don't normally post satisfaction with a service on the internet, but they sure will post dissatisfaction. Not going see much praise at all percentage wise. I've been satisfied overall for 10+ years now.

Leigh, if you have problems with your service you should start a new topic and ask for help.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-10-22T16:59:00.000-04:00","lastPublishTime":"2015-10-22T16:59:00.000-04:00","metrics":{"__typename":"MessageMetrics","views":6992},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:18516/message:18559","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"395","rawBody":"
I have not heard of any satisfied customers.
Well, people don't normally post satisfaction with a service on the internet, but they sure will post dissatisfaction. Not going see much praise at all percentage wise. I've been satisfied overall for 10+ years now.

Leigh, if you have problems with your service you should start a new topic and ask for help.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18559_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1739990369000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1739990369000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1739990369000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1739990369000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1739990369000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1739990369000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1739990369000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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