Forum Discussion
Canceled due to Inaccurate billing and poor service
I have had repeated poor service for the two years of my contract. In July I was charged double $150 for a 25gb token. I was then told I probably hit the purchase button twice. When I pointed out that the invoice says 1 token for $150, they said the invoice had an error but the charge was correct. I have canceled service and will post my experience on as many consumer websites as possible to hopefully prevent others from being cheated with poor service and overbilling.
It's silly to think that just because you weren't satisfied with your service this applies to every single one of the company's about 1 million customers. One hopes the people who read your posts have better reasoning skills.
Hello TiredofBS2,
Please see your private message to further our conversation. Thank you!
TiredofBS2,
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
