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TiredofBS2's avatar
TiredofBS2
New Poster
7 years ago

Canceled due to Inaccurate billing and poor service

I have had repeated poor service for the two years of my contract. In July I was charged double $150 for a 25gb token. I was then told I probably hit the purchase button twice. When I pointed out that the invoice says 1 token for $150, they said the invoice had an error but the charge was correct. I have canceled service and will post my experience on as many consumer websites as possible to hopefully prevent others from being cheated with poor service and overbilling.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    It's silly to think that just because you weren't satisfied with your service this applies to every single one of the company's about 1 million customers. One hopes the people who read your posts have better reasoning skills. 

  • Hello TiredofBS2,

    Please see your private message to further our conversation. Thank you!

  • TiredofBS2,

    It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.