Forum Discussion
bill past due
Hi, just got an e-mail that states my bill is past due. It is due on 4/20/25. So how can it be past due? It does show 25.00 past due. But my bill shows 75.92 like always I have 25.00 creidts per month and it shows I used 2 out of 6 and this month using the 3rd. My bill was 100.92 and I mailed in 75.92 for 2/21/25 and that was for taking off the 25.00 creidt. My history shows you used the first 25.00 for the bill of 100.92 on 2/21/25. I don't know if I am miss understanding my payment history. My bill that I just mailed for 4/20/25 just shows I am due for a payment of 75.92. My invoice I got in the mail does not state any late fee.
I hope this gets sorted out. If I owe the past due of 25.00 add it to my invoice, I do not believe I do since you used my creidt. So that I can pay it. I don't look at my bill on computer unless there is a problem. Thank You, shadowwalker.2015
1 Reply
- maratsadeDistinguished Professor IV
Your best bet is to call the customer service line and ask to speak to the department that deals with this. The issue would likely be resolved faster.
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