Forum Discussion
AP
8 years agoFreshman
Cannot view invoices so I can verify charges on credit card
In January I set up 2 new Hughes net accounts and cancelled two very old accounts. Unfortunately all the account information changed EXCEPT the credit card to charge. All the Since January I have not...
- 8 years ago
Hi Amanda and Liz and Community,
I am happy to report that with the help of corporate we got this issue resolved. I was able to see all past invoices and we straightened out the charges. Thank you so much for pointing me in the right direction!
AP
BirdDog
Assistant Professor
AP, there have been several people in the past with similar problems when accounts were merged. It will be at least Monday before an official rep can respond but this is the best place to get help for your situation.
AP
8 years agoFreshman
Thank you Bird Dog- you lowered my blood pressure on Saturday. I was rude to the Customer Service representative on the phone. I feel bad about that. My only excuse is that my frustration and annoyance was over the top!
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