Forum Discussion

AP's avatar
AP
Freshman
9 years ago
Solved

Cannot view invoices so I can verify charges on credit card

In January I set up 2 new Hughes net accounts and cancelled two very old accounts. Unfortunately all the account information changed EXCEPT the credit card to charge. All the Since January I have not...
  • AP's avatar
    AP
    9 years ago

    Hi Amanda and Liz and Community,

     

    I am happy to report that with the help of corporate we got this issue resolved. I was able to see all past invoices and we straightened out the charges. Thank you so much for pointing me in the right direction!

     

    AP

Amanda's avatar
Amanda
Moderator
9 years ago

 Hi Lexie

 

Our corporate office tried to reach out to you today and left a voicemail. Coincidentally our billing system is down right now, so I suppose that was opportune. There should be a call back number on the message. 

 

Thanks

Amanda

AP's avatar
AP
Freshman
9 years ago

Hi Amanda and Liz and Community,

 

I am happy to report that with the help of corporate we got this issue resolved. I was able to see all past invoices and we straightened out the charges. Thank you so much for pointing me in the right direction!

 

AP