Forum Discussion

AP's avatar
AP
Freshman
8 years ago

Cannot view invoices so I can verify charges on credit card

In January I set up 2 new Hughes net accounts and cancelled two very old accounts. Unfortunately all the account information changed EXCEPT the credit card to charge. All the Since January I have not...
  • AP's avatar
    AP
    8 years ago

    Hi Amanda and Liz and Community,

     

    I am happy to report that with the help of corporate we got this issue resolved. I was able to see all past invoices and we straightened out the charges. Thank you so much for pointing me in the right direction!

     

    AP

Amanda's avatar
Amanda
Moderator

 Hi Lexie

 

Our corporate office tried to reach out to you today and left a voicemail. Coincidentally our billing system is down right now, so I suppose that was opportune. There should be a call back number on the message. 

 

Thanks

Amanda

AP's avatar
AP
Freshman
8 years ago

Hi Amanda and Liz and Community,

 

I am happy to report that with the help of corporate we got this issue resolved. I was able to see all past invoices and we straightened out the charges. Thank you so much for pointing me in the right direction!

 

AP

  • Amanda's avatar
    Amanda
    Moderator
    8 years ago

    Hi AP,

     

    That is great news! I am happy to hear that it is all fixed up for you at last. Have a wonderful weekend and be sure to stop by if you ever need anything in the future :)

     

    Thank you,

    Amanda