Forum Discussion

blackbird's avatar
blackbird
New Poster
3 years ago

Contract ending in two days

My 24 month contract is up in a few days and I don't want to renew. I haven't heard anything from HughesNet about renewing the contract either. I want to make sure I don't end up having to pay for another month. How do I cancel my service? 

  • GabeU's avatar
    GabeU
    3 years ago

    blackbird 

     

    The 24 month commitment doesn't auto renew, but your service will continue unless you call to cancel it.  You need to call 866-347-3292 to cancel. 

     

    Edit:  To add, once your service is terminated they will send you an equipment return kit within a few days.  You have to return the modem, the power pack for the modem and the radio from the dish.  The kit will include instructions for removing the radio and how everything should be packed, but you can also see it here. 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    3 years ago

    blackbird 

     

    The 24 month commitment doesn't auto renew, but your service will continue unless you call to cancel it.  You need to call 866-347-3292 to cancel. 

     

    Edit:  To add, once your service is terminated they will send you an equipment return kit within a few days.  You have to return the modem, the power pack for the modem and the radio from the dish.  The kit will include instructions for removing the radio and how everything should be packed, but you can also see it here.