I know my contract is up 10/25/2019 but I was wondering how much it would be to end my contract now? Also, if I do wait to cancel when my contract ends, what will I have to do at that time?
Thanks,
Sarah
","body@stringLength":"235","rawBody":"I know my contract is up 10/25/2019 but I was wondering how much it would be to end my contract now? Also, if I do wait to cancel when my contract ends, what will I have to do at that time?
Thanks,
Sarah
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How much to end my contract?","moderationData":{"__ref":"ModerationData:moderation_data:111672"},"body":"
The Early Termination Fee is $400 for the first 90 days after service activation, then $15 less per month thereafter for the remainder of the 24 month contract. So, if you started your service on 10/25/2017, your ETF should presently be somewhere around $175. It's been 18 months since activation. $400 for the first three, then minus $225 for the 15 (X $15) months since then.
If you have HughesNet Voice service, it's $10 times the number of months you have remaining in the 24 month contract for the Voice service.
This is an estimate. The reps should be able to give you a more precise figure. They're on M-F from approximately 8AM to 5PM EST. They should reply on Monday or Tuesday.
Hope this helps. :)
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-04-27T22:49:20.526-04:00","lastPublishTime":"2019-04-27T22:49:20.526-04:00","metrics":{"__typename":"MessageMetrics","views":4679},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:111659/message:111672","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"1086","rawBody":"
The Early Termination Fee is $400 for the first 90 days after service activation, then $15 less per month thereafter for the remainder of the 24 month contract. So, if you started your service on 10/25/2017, your ETF should presently be somewhere around $175. It's been 18 months since activation. $400 for the first three, then minus $225 for the 15 (X $15) months since then.
If you have HughesNet Voice service, it's $10 times the number of months you have remaining in the 24 month contract for the Voice service.
This is an estimate. The reps should be able to give you a more precise figure. They're on M-F from approximately 8AM to 5PM EST. They should reply on Monday or Tuesday.
Hope this helps. :)
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\n\n\n\n
If you were to call in to cancel now, your ETF would be $145. If you want to wait until your contract ends, call us then at 866.347.3292, we'll provide all the details regarding the cancellation process and confirm the cancellation.
\n\n\n\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2019-04-29T12:00:59.614-04:00","lastPublishTime":"2019-04-29T12:00:59.614-04:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":4745},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:111659/message:111694","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDExMTc1MCwxMTE3NTA","node":{"__ref":"ForumReplyMessage:message:111750"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"302","rawBody":"
Hi Sarah,
\n\n\n\n
If you were to call in to cancel now, your ETF would be $145. If you want to wait until your contract ends, call us then at 866.347.3292, we'll provide all the details regarding the cancellation process and confirm the cancellation.
\n\n\n\n
","timeToRead":1,"currentRevision":{"__ref":"Revision:revision:111694_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:111750":{"__typename":"ModerationData","id":"moderation_data:111750","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:9":{"__typename":"Rank","id":"rank:9","position":10,"name":"Professor","color":"0066FF","icon":null,"rankStyle":"TEXT"},"User:user:12376":{"__typename":"User","id":"user:12376","uid":12376,"login":"MarkJFine","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-10-29T03:00:00.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0xMjM3Ni03MTZpQkQzREUyMzhFQTA2OThCMw"},"rank":{"__ref":"Rank:rank:9"},"entityType":"USER","eventPath":"community:ssqng67387/user:12376"},"ForumReplyMessage:message:111750":{"__typename":"ForumReplyMessage","uid":111750,"id":"message:111750","revisionNum":1,"author":{"__ref":"User:user:83688"},"readOnly":true,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"AcceptedSolutionMessage:message:111694"},"conversation":{"__ref":"Conversation:conversation:111659"},"subject":"Re: How much to end my contract?","moderationData":{"__ref":"ModerationData:moderation_data:111750"},"body":"
I am not happy with this service and was not told it came with a dish. My service was installed on April 21 and I called the home office on Wednesday and found out I was already out of time and had to go up to the $129 package. I call them within the first three days of having this service and I should of been able to cancel then. When I check my usage I find it now to say 97% and 100% and I know I have watched TV between 2 a.m. and 8 a.m. and so this usage meter is not correct. The buffering is terrible it starts at 8 p.m. until about 6 a.m. I would never recommend this service to anyone. It is horrible. I am not using or watching HD. I am using SD I have shut off each set when I am not in that room. I turn off my computer when I leave the room. When I call Customer service they told me I was at 40% used and I have 17 days left. Then the Bonus Zone hasn't had anything used and I told him I watched TV between the hours of 2 a.m. and 8 a.m. So they even lie to us. I am think that the amount I would have to pay to get out of the contract is probably cheap than to have all this flustration. I have been trying to get an e-mail address for them but can't get them. This is horrible.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2019-05-05T07:54:38.422-04:00","lastPublishTime":"2019-05-05T07:54:38.422-04:00","metrics":{"__typename":"MessageMetrics","views":4587},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:111659/message:111750","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDExMTc1MSwxMTE3NTE","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDExMTc1MSwxMTE3NTE","node":{"__ref":"ForumReplyMessage:message:111751"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1304","rawBody":"I am not happy with this service and was not told it came with a dish. My service was installed on April 21 and I called the home office on Wednesday and found out I was already out of time and had to go up to the $129 package. I call them within the first three days of having this service and I should of been able to cancel then. When I check my usage I find it now to say 97% and 100% and I know I have watched TV between 2 a.m. and 8 a.m. and so this usage meter is not correct. The buffering is terrible it starts at 8 p.m. until about 6 a.m. I would never recommend this service to anyone. It is horrible. I am not using or watching HD. I am using SD I have shut off each set when I am not in that room. I turn off my computer when I leave the room. When I call Customer service they told me I was at 40% used and I have 17 days left. Then the Bonus Zone hasn't had anything used and I told him I watched TV between the hours of 2 a.m. and 8 a.m. So they even lie to us. I am think that the amount I would have to pay to get out of the contract is probably cheap than to have all this flustration. I have been trying to get an e-mail address for them but can't get them. This is horrible.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:111750_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:111751":{"__typename":"ModerationData","id":"moderation_data:111751","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:111751":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:12376"},"id":"message:111751","revisionNum":1,"uid":111751,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"parent":{"__ref":"ForumReplyMessage:message:111750"},"conversation":{"__ref":"Conversation:conversation:111659"},"subject":"Re: How much to end my contract?","moderationData":{"__ref":"ModerationData:moderation_data:111751"},"body":"
samison4248 wrote:I am not happy with this service and was not told it came with a dish.
Really? It's a satellite service and you couldn't figure out it came with a dish?
Your whole credibility went out with the first sentence. In fact the rest of it makes no sense, either.
Was this meant to be a parody of complaints?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-05-05T08:10:46.566-04:00","lastPublishTime":"2019-05-05T08:10:46.566-04:00","metrics":{"__typename":"MessageMetrics","views":4584},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:AccountandBilling/message:111659/message:111751","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"596","rawBody":"wrote: I am not happy with this service and was not told it came with a dish.
Really? It's a satellite service and you couldn't figure out it came with a dish?
Your whole credibility went out with the first sentence. In fact the rest of it makes no sense, either.
Was this meant to be a parody of complaints?
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