Forum Discussion

Swmk's avatar
Swmk
Freshman
6 years ago

(Edit, Liz thank you!!) Mislead upon sign up, charged a different price, and slow speeds

In the very beginning I told the sign up agent I spoke with I would be moving after a few months and he reassured me I could take and continue to use the service anywhere I go. That was a straight out...
Early Termination Fee
  • Liz's avatar
    Liz
    6 years ago

    Good morning Swmk,

     

    Ah, I see. Thank you for that. I've PMed you with a resolution. 

KitMarty69's avatar
KitMarty69
New Member
6 years ago

I was mislead as well, changing to hughes has been a nightmare for me and I reget ever doing it, to the point that early termination does not sound like a bad idea to me.  Talking with online tech services has been a huge disappointment 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    6 years ago

    Each conversation on this site is like a tech support ticket, and the Hughesnet people like to keep those separate so they can address subscribers' concerns individually.  If you would like your concerns addressed, please go back to https://community.hughesnet.com/t5/myAccount-and-Billing/bd-p/AccountandBilling and create a new "ticket" by clicking on the Start a topic button.  

     

    You should provide more information about how you believe you were misled.  The Hughesnet staff will not be able to help you unless you give them more details. 

     

     

    KitMarty69 wrote:

    I was mislead as well, changing to hughes has been a nightmare for me and I reget ever doing it, to the point that early termination does not sound like a bad idea to me.  Talking with online tech services has been a huge disappointment