Forum Discussion
History of updates etc.
I would like to know how to get imformation concerning the history of upgrades/changes to my service including dates they were made and/or cancelled
Hi Oliver,
Welcome to our community and thank you for your post. At this moment, I do not know of a way you can see this type of history. We can, however, pinpoint something specific for you if that is a concern. We were not able to locate your account just with your name, so if you have a recent case number or the serial number of your modem, we can get the information you need.
Thank you,
Amanda
Welcome to our community and thank you for your post. At this moment, I do not know of a way you can see this type of history. We can, however, pinpoint something specific for you if that is a concern. We were not able to locate your account just with your name, so if you have a recent case number or the serial number of your modem, we can get the information you need.
Thank you,
Amanda
