megcul wrote:
Keep having to up the service to get any sort of speed.
This sounds more like a data usage issue, as in having more to use before you run out and are throttled, as all Gen5 plans offer the same service speed.
A couple of threads that may be of benefit regarding data usage are the following...
https://community.hughesnet.com/t5/Tech-Support/HughesNet-Data-Management-Tips-n-Tricks-How-To-Eliminate-Phantom/m-p/41581#M29776
https://community.hughesnet.com/t5/Tech-Support/Understanding-data-usage-data-loss-and-connection-paths/m-p/78602#M55972
Keep in mind that data intensive activities, like streaming and other video forms, will cause you to use your data quickly. Also, if you have a satellite TV receiver connected to your HughesNet it's best to disconnect it, as those receivers can use a lot of data on their own, and with no way to control it. This is especially the case with DirecTV receivers. As well, any other devices that use data on their own will exhaust your data that much quicker. Things like the Cloud and syncing should also be avoided, as should Windows 10's sharing of Updates to other computers on the net (Delivery Optimization), which should be turned off.