Forum Discussion
How is my bill $210 a month with 50GB Anytime and 25GB Daytime?
Ahh thank you for sharing that, topnotchcanine, I apologize for the mixup. We changed the detailed view to show under the "Account Charges" link. Click on that link and you'll see the itemized list of charges, as well as promo discounts.
I'll go ahead and upload a new screenshot with current instructions. Thank you again!
No detail.....lump sum...where is detail of what my bill is??
It's listed under a one time charge, but no detail is provided. The HN reps working this site will have to look into that and tell you what it is that the one time charge is for. The reps are typically here 9-5, sometimes a bit later. I imagine someone will get back to you today here, or you can use the chat, or call customer service, and they can tell you.
There is nowhere on this site that details what I am paying for...ridiculous.
Good morning topnotchcanine,
I'm glad you found the community, thank you for posting. While you're on this site, mouse over My Account, then click My Bill. To see a breakdown of your bill, open the bill and click the
"View Site Details""Account Charges" link in the bottom left corner.
[Made corrections directing customer to the Account Charges link for bill breakdown]
@Liz wrote:
Good morning topnotchcanine,
I'm glad you found the community, thank you for posting. While you're on this site, mouse over My Account, then click My Bill. To see a breakdown of your bill, open the bill and click the "View Site Details" link in the bottom left corner.
And this is what it says. We have 50GB Anytime and 25GB Dayitme and a $30 6 month credit...
