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  • Remy's avatar
    Remy
    Moderator
    21 days ago

    johncrow120150,

     

    Thanks for reaching out! Welcome to the Community!

     

    Due to the immense security risks, we are not able to cancel your account through online channels. Please reach out to us at 877-329-1403 to cancel. This number is not the same as our general phone line, so you should be able to reach us more easily.

     

    Thanks,

    Remy

    • FordGuy's avatar
      FordGuy
      Sophomore
      5 days ago

      I just tried both numbers trying to cancel our account and got a recorded voice saying the office is closed even though it is well within the normal service hours. What gives?

      • KathyVoss's avatar
        KathyVoss
        Moderator
        5 days ago

        Hello,

         

        I'm sorry to hear you will be canceling. What numbers did you call?

         

        Kathy