Since this forum doesn't have a sticky feature, I put some of the most common questions and answers about the HT1000 modem on a single webpage: http://jacksontech.net/index.php/hugh... It's a work in progress, so expect it to be updated frequently. Let me know if you have any other topics you'd like to see there. Does anyone here have a HT1100 modem? Does it act the same as the HT1000 modem in terms of networking?

Trying to get them to do anything to improve this vanilla looking site is like getting a root canal.

They have enough "Real Estate" right across the top of the page for at least 6 Hot Topics with the disclaimer "Before You Post" and "System Notices" drop down, example: "Germantown NOC under 3' of water due to heavy rain, expect slowdowns / service interruptions"

For what it's worth, it's not actually HughesNet's fault. The problem stems from the underlying service they use: https://getsatisfaction.com/getsatisf... I doubt HughesNet can do much unless they host their own support forum using professional software such as vBulletin or free and open-source software such as SMF. (Doing this would also enable private messages and a host of other features...)

And I honestly don't think they have the professionals to host their own site.

HughesNet Networking FAQ | Hughesnet Community

BirdDog
Assistant Professor
12 years ago
I suggested PM awhile back. Got the great idea response. Crickets chirping.

This company moves at a snails pace,. Still not getting my PowerPlus 15GB Bonus Bytes. Maybe they are hoping I die first.

Or shut my pie hole.
C0RR0SIVE
Associate Professor
12 years ago
To answer the question about the HT1100, networking wise, it is the same as the HT1000. About the only difference I could tell is that it is a beefed up modem.
JacksonTech
12 years ago
Beefed up how? Physically more solid? (The HT1000 is a little bit too light for my taste--it's easy to knock it over especially with the weight of the cables.)
BirdDog
Assistant Professor
12 years ago
Cheap Chinese plastic is light. I'm hoping he means circuit wise.
notechsupport2
12 years ago
It's not a question of money with GS. Hughes staff just need to learn how to use it properly.
Sandy MT
12 years ago
Thanks for taking the time to do this! SOOOOO needed!!
El Dorado Netwo
Advanced Tutor
12 years ago
That's a nice start. Thanks for doing that. You might want to add and FAQ on the web acceleration proxy; what it is, when to disable it, and how.

Latency, VPN, VoIP and Gaming...
C0RR0SIVE
Associate Professor
12 years ago
Beefed up as in more RAM (a lot more it seems), not sure about the CPU, but I am going to say that it is also much faster with 80% certainty.... Also has a gigabit port, which, well, has no real point IMO unless you hit some kind of local cache on it. There is also potential for it to act as a print server or a type of NAS in the far future... Though I have doubts about that... Still wish I knew what the USB port was for.

As for the weight, I honestly think it's lighter than the 1000, but from pictures it looks like the coax cable is lower, so not as much stress is on the modem?
JacksonTech
12 years ago
Thanks!

http://jacksontech.net/index.php/arti... is now updated with some information on latency, etc. I haven't actually tried transferring large amounts of data with a VPN, so I don't have any hard numbers to post. I should set up an OpenVPN instance and test it.

I'm not sure how accurate the section on SQF is, but it seems reasonable. What do you think?
JacksonTech
12 years ago
Very interesting. What's the HT1000 have, 128MB? Extra RAM is always good. Same goes for the CPU.

It'd be nice if they would actually give us SSH access to the thing. (You could telnet into the older modems from the customer side.) But I somehow don't see that happening...