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jimizap's avatar
jimizap
New Poster
8 years ago

Hughesnet Owes Me

I have had absolutely horrible service from HughesNet since I placed an order last week and I requested, through one of your surveys, that someone call me about it because there's too much info to ty...
  • Amanda's avatar
    Amanda
    8 years ago

    jimizap,

     

    Just wanted to let you know the refund has been processed. Depending on the posting speed of your bank, it can take 1-7 business days for it to reflect in your balance. Here is our case number for your reference: 107119004

     

    Thank you,

    Amanda

Amanda's avatar
Amanda
Moderator
8 years ago

jimizap,

 

I am very sorry for any inconvenience. We have sent over your information to our installation manager here in the corporate office to investigate further. To expedite a resolution between us, I will be refunding you the $60 charge as I do not see any non-standard work on the installation photos.

 

Thank you,

Amanda