Forum Discussion

andreatx1's avatar
andreatx1
New Member
9 years ago

HughesNet Survey 'Reward' Offer

For the second time in a couple or so weeks, I've had a HughesNet User survey pop up.
The  popup promises me a reward offer. The first time I took the survey to provide feedback and I was curious abo8ut the reward offer. What a disappointment!! The survey consists mostly out of generic questions with yes, no, maybe, n/a answer options and no way to leave some actual feedback. The 'Reward' consists of a choice of several products valued between $80 and $110 (Anti-aging System, Garinia Weight Loss Kit, E-Cig Kit, Hair Growth Product) Muscle Builder, Teeth Whitening System, and Wrinkle Cream) and all you have to do is pay between 4 and $7 for shipping. HOWEVER, if you actually look at the fineprint, it says if you do not return/cancel the order withing 14 days, you are then signed up for autoship and you will be charged whatever your product costs on a monthly bases.
HughesNet, what kind of a reward is that and how many people who don't read the fineprint get taken to the cleaners??? WHY???
I hope me posting this here saves someone from falling into this trap.
Off-Topic Discussion
  • Amanda's avatar
    Amanda
    Moderator
    9 years ago
    Hello Andrea

    We're very concerned to hear about this since this does not appear to be a survey from Hughes. We do not offer rewards program type surveys. What website are you on when you get this popup? Have you installed any new programs in the past couple of weeks since these started? It looks similar to this virus: https://malwaretips.com/blogs/online-surveys-center-virus-removal/

    I recommend a thorough virus scan of your computer just to be sure.

    Thanks
    Amanda
  • El Dorado Netwo's avatar
    El Dorado Netwo
    Advanced Tutor
    9 years ago
    If this is a Popup message coming from your browser, you may have some adware or mal-ware in your computer serving up ads. These programs can easily detect your browsing history, and also which service provider you're using to connect to the Internet.
  • El Dorado Netwo's avatar
    El Dorado Netwo
    Advanced Tutor
    9 years ago
    Sounds very "scammy." It may not be something condoned by HughesNet.

    By chance, was it sent to an @hughes.net Email address you're using?

    What is the URL link to the survey?