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kn's avatar
kn
New Member
7 years ago

Hurricane Michael Victim and Billed $550 for satellite repair

Hurricane Michael Victim and Billed $550 for satellite repair and never was told about the fee for repair!  It was just taken out of my account, causing additional charges of an  over draft fee from ...
Amanda's avatar
Amanda
Moderator
7 years ago

Hi kn,

 

Just wanted to check in with you and catch up. It looks like our business group is in the process of getting these credits to you already, but I am still working on how and why these charges got put on the account without notice so that we can avoid this situation in the future. If you have any questions or concerns please feel free to reach back out to me here.

 

Thanks,
Amanda