I keep getting taxed for a service I no longer use.
I have recently discontinued my phone service but I keep getting taxed for it. I have called about this several times and told it is fixed but it keeps comming up on my bill.
Forum Discussion
Thanks Felicia.
I have been dealing with this since I discontinued the service. I keep being told it is fixed but each month it pops back up. With autodraft that is an issue.
Patty,
I have heard back, and the telecommunication taxes are a type of state tax. To understand better, I would recommend contacting your state in regards to what sales taxes are charged. I have located an Email for you SalesTax@dor.sc.gov and the phone number 1-844-898-8542. Please let me know if you have further questions or concerns.
Thanks,
Felicia
I understand that but it was for the phone service I no longer receive from HughesNet. I discontinued my phone service 4 months ago.
Patty,
I understand. We do not determine what the state charges for taxes. I would recommend contacting the state in regards to these charges with the information I provided previously.
Thanks,
Felicia
Forgive me for butting in, but I’m curious. Isn’t this tax something that Hughesnet accounting sets up as part of the invoice? It sounds to me the OP is saying she's getting a tax charge on her bill/account for a service she no longer has (though I may be completely wrong in my understanding). So if she no longer has the service, there should not be any tax being charged to that account for that service, right? While the state determines how much tax we pay, it's the company's accounting department that bills her, so shouldn't this department fix it?
