Information compromised
Hello! New to this and was directed by a representative to come here!
So we signed on in December.
In January we were charged $19.95 by a third party company and then the same in February.
I had no idea who this third party company was or what the charge was for so I contacted the phone number on my bank bill. Come to find out this was an IT company.
I was being charged this amount monthly because according to “IT Please” when I signed on with Hughes net we did a bundle with this company for IT services.
The services were for a computer.
We do not own a computer.
So I contacted Hughes net to find out why they had allowed this charge when we had not authorized it and they told me they did not bundle me when we signed on.
When I contacted the third-party company back to find out more information they were able to tell me exactly when I signed on with Hughes net. How did a third Party company receive my credit card information When Hughes net Doesn’t use the services of third-party companies? Did my sales representative give my information out? I would like some answers but unfortunately Hughes net cannot give them to me. Help!
So we signed on in December.
In January we were charged $19.95 by a third party company and then the same in February.
I had no idea who this third party company was or what the charge was for so I contacted the phone number on my bank bill. Come to find out this was an IT company.
I was being charged this amount monthly because according to “IT Please” when I signed on with Hughes net we did a bundle with this company for IT services.
The services were for a computer.
We do not own a computer.
So I contacted Hughes net to find out why they had allowed this charge when we had not authorized it and they told me they did not bundle me when we signed on.
When I contacted the third-party company back to find out more information they were able to tell me exactly when I signed on with Hughes net. How did a third Party company receive my credit card information When Hughes net Doesn’t use the services of third-party companies? Did my sales representative give my information out? I would like some answers but unfortunately Hughes net cannot give them to me. Help!
